Ryan Schweighardt

Google certified IT Support Professional

I am a driven and detail-oriented individual with a strong passion for information technology and cybersecurity. My professional journey is focused on building a career in IT, starting with a helpdesk role to gain hands-on experience, progressing toward network administration, and ultimately specializing in cybersecurity as a Governance, Risk, and Compliance (GRC) Analyst. Currently, I am studying for the Cisco Certified Network Associate (CCNA) certification, honing my skills in networking fundamentals and subnetting, which I practice through hands-on labs using tools like Packet Tracer.

My technical expertise is complemented by a robust homelab setup, where I experiment with Linux distributions such as Arch Linux and Kali Linux, manage a Jellyfin server, and explore WiFi security tools like aircrack-ng and Wireshark. These projects demonstrate my initiative in applying theoretical knowledge to practical scenarios, reinforcing my problem-solving and troubleshooting abilities. My experience with hardware, including repurposing devices like an Anbernic RG35XX-H with muOS and configuring a TP-Link switch, showcases my ability to adapt and innovate within IT environments.

I am committed to continuous learning and professional growth, drawing inspiration from the dynamic nature of technology and the ever-evolving cybersecurity landscape. My goal is to leverage my technical skills, analytical mindset, and dedication to secure a helpdesk position, where I can contribute to organizational success while building a foundation for advanced roles in networking and cybersecurity. Through this website, I aim to share my journey, highlight my projects, and connect with opportunities to make a meaningful impact in the IT industry.

Work experience

Mobile Department Lead

MarketSource / 04/2022 - 11/2022

  • Activated and configured GSM-based network devices (phones, tablets, hotspots) for new and BYOD customers, ensuring

seamless integration.

  • Provided technical support and network troubleshooting for Consumer Cellular clients via scheduled appointments,

resolving 90% of issues on first contact.

  • Managed device setups and educated customers on functionality, enhancing user experience.

Retail Sales Consultant

AT&T Mobility / 01/2014 - 06/2021

  • Executed activations and configurations for GSM network devices (phones, tablets, vehicles, wearables), supporting hundreds of customers monthly.

  • Diagnosed and resolved account, device, and network issues using ticketing systems, achieving a 95% customer satisfaction rate.

  • Performed data migrations and backups for customer devices, ensuring data integrity and security.

  • Built and maintained relationships with small business clients, tailoring tech solutions to their needs.

Skills

  • Linux System Administration

  • Network Security and Penetration Testing

  • Hardware Troubleshooting

  • Scripting and Automation

  • Web Application Security

  • Version Control

  • Virtualization and Networking

  • Media Server Configuration

Homelab

  • Linux-Based Pentesting Device Configured for security testing and reconnaissance, running a lightweight Linux distribution with a working terminal interface.

  • Vulnerable Server System Set up as a target environment running a Linux server distribution, hosting a vulnerable web application and FTP service for security experimentation.

  • Portable Security Workstation Equipped with a live Linux security distribution via USB, utilized for advanced penetration testing and network analysis tasks.

  • Media Server Platform Operating a Linux distribution to host and stream a personal media library, showcasing server management capabilities.

  • Network Infrastructure Component A managed network switch integrated with a primary router, providing connectivity and basic network management for the homelab setup.